Warranty Policy
At OPENHEAT, we stand behind the quality of our products. All our products come with a 1-Year Limited Warranty from the date of purchase.
What’s Covered:
- Malfunctioning of heating elements and controls.
What’s Not Covered:
- Damage caused by misuse, neglect, or accidents.
- Normal wear and tear.
How to File a Claim:
- Contact us at warranty@openheat.com.
- Provide your order number and a description of the issue.
- Follow the instructions provided by our team.
Warranty Service:
- We will repair, replace, or refund the defective item at our discretion.
For more information, please contact our customer service team at human@openheat.com.